Last updated: 11 August 2026

1. Introduction

The website namphuonglau.vn (the “Website”) is the official information channel of Nam Phuong Lau Restaurant, located at No. 19 Nguyen Thi Dieu, Xuan Hoa Ward, Ho Chi Minh City.

These Terms of Use set out the conditions that apply when you access and use the Website. Please read them carefully before use.

2. Acceptance of the terms

By accessing, browsing or using any feature of the Website, you are deemed to have read, understood and agreed to be bound by these Terms of Use. If you do not agree with any part of them, please stop using the Website.

Persons under 18 should use the Website only under the supervision of a parent or guardian.

3. Intellectual property

All content on the Website — including but not limited to the logo, the “Nam Phuong Lau” brand name, dish photographs, images of the restaurant, menus, articles, videos, interface design and source code — is owned by Nam Phuong Lau Restaurant or lawfully used by us.

You may view, download and print content from the Website for personal, non-commercial purposes. Copying, redistributing, modifying, republishing or commercially exploiting the content without our prior written consent is strictly prohibited.

4. Rules of use

When using the Website, you agree not to:

  • Use the Website for any purpose that breaches Vietnamese law or public morals;
  • Post or transmit false, offensive or harassing content, or content that infringes the lawful rights of others;
  • Attempt to gain unauthorised access to the Website’s systems, servers or databases;
  • Distribute viruses, malware or any program that may harm the Website or other users;
  • Use automated tools to harvest data or send bulk requests that overload the system;
  • Make fictitious reservations, provide false information or impersonate another person.

5. Table reservations

The reservation form on the Website is a booking request, not a confirmed reservation. A booking takes effect only once our staff confirm it by telephone, message or email.

  • Please provide an accurate name, phone number, party size and expected time so that we can prepare accordingly;
  • The restaurant may hold your table for a limited period after the agreed time; the exact holding period is communicated when your booking is confirmed;
  • For large parties, VIP rooms or peak occasions, a deposit may be required. The deposit amount and refund conditions will be clearly communicated before you confirm;
  • To change or cancel a booking, please contact our hotline 1900 0001 as early as possible.

6. Menu, prices and images

Menus, dishes and prices shown on the Website are for reference and may change without prior notice depending on the season, ingredient availability and restaurant policy. The prices that apply are those listed at the restaurant at the time you use our service.

Photographs of dishes and interiors are illustrative and actual presentation may differ.

Some dishes may contain allergens. If you have special dietary requirements or a history of food allergies, please inform our staff before ordering.

7. Promotions

Promotions published on the Website apply strictly according to the conditions, period and scope announced for each programme. Unless stated otherwise, promotions cannot be combined. The restaurant may adjust or end a programme early and will announce this on the Website.

8. Recruitment

By sending an application to the email address published in the Careers section, you agree that the restaurant may store and process the information in your application for recruitment purposes. Job listings on the Website may change or close once a position has been filled.

9. Information you provide

You are responsible for the accuracy and lawfulness of all information you provide to us through the Website, and you undertake not to submit another person’s information without their consent.

For content you choose to send us (feedback, reviews, photographs), you permit us to reuse it to improve our service and for communications purposes, unless you request otherwise in writing.

10. Third-party links and services

The Website uses or links to third-party services such as Google Maps, the digital menu book, Zalo, social networks and web analytics tools. Your use of those services is also governed by their own terms and policies. We do not control and are not responsible for the content, policies or operation of third-party websites.

11. Personal data protection

Your personal data is collected and processed in accordance with our Privacy Policy and with applicable Vietnamese law on personal data protection.

12. Limitation of liability

We make reasonable efforts to keep the information on the Website accurate and up to date, but we do not warrant that the Website will always be available, error-free or uninterrupted due to technical issues, network problems or events of force majeure.

To the extent permitted by law, Nam Phuong Lau Restaurant is not liable for indirect losses arising from your use of, or inability to use, the Website. This does not exclude our responsibility for the quality of the dining service actually provided at the restaurant under consumer protection law.

13. Suspension and changes to the Website

We may change, suspend or discontinue all or part of the Website at any time for maintenance, upgrades or operational reasons.

14. Changes to these terms

These Terms of Use may be updated from time to time. Updates take effect once published on the Website. Your continued use of the Website after a change means you accept the new terms.

15. Governing law and disputes

These terms are governed by and construed in accordance with the laws of Vietnam. Any dispute will first be resolved through good-faith negotiation and conciliation. If no agreement is reached, the dispute will be submitted to the competent court in Ho Chi Minh City.

16. Contact

For any questions about these Terms of Use, please contact: